Shipping

Shipping

1. Shipping Policy
   1. We aim to process and ship all orders within 2-10 business days of receiving payment confirmation.
   2. Shipping times may vary depending on the shipping method selected at checkout and the destination.
   3. Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. Please note that tracking information may take up to 24 hours to update.
   4. Felony Streetwear is not responsible for any delays caused by shipping carriers or customs clearance processes.
2. Shipping Rates
   1. Shipping rates are calculated based on the weight of your order and the shipping destination.
   2. The shipping cost will be displayed at checkout before you complete your purchase.
   3. Occasionally, we may offer free shipping promotions. These promotions will be clearly communicated on our website or through promotional materials.
3. International Shipping
   1. We offer international shipping to select countries. Please note that additional customs duties, taxes, and fees may apply to international orders.
   2. Customers are responsible for paying any customs duties, taxes, or fees imposed by their country's customs authorities.
   3. Felony Streetwear is not responsible for any delays or additional charges incurred during the customs clearance process.
4. Lost or Damaged Shipments
   1. Felony Streetwear is not liable for any lost, stolen, or damaged shipments during transit.
   2. In the event that your order is lost, stolen, or damaged during transit, please contact the shipping carrier to file a claim.
   3. If you encounter any issues with your shipment, please contact us at info@felonystreetwear.com and we will do our best to assist you.
5. Address Accuracy
   1. It is the responsibility of the customer to ensure that the shipping address provided at checkout is accurate and complete.
   2. Felony Streetwear is not responsible for any delays or delivery issues caused by incorrect or incomplete shipping addresses.
   3. If you need to update your shipping address after placing an order, please contact us as soon as possible to make the necessary changes.
6. Shipping Restrictions
   1. Felony Streetwear reserves the right to restrict shipping to certain locations or countries due to legal or logistical reasons.
   2. If we are unable to ship to your location, we will notify you as soon as possible and provide a full refund for your order.

By placing an order with Felony Streetwear, you agree to abide by our shipping policy and acknowledge that you have read and understood the terms outlined above. If you have any questions or concerns regarding shipping, please contact us at info@felonystreetwear.com